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      💻 Topia Accessibility: Browser & Device Support

      Topia is WCAG Accessible. Learn which browsers and devices are best for Topia.

      🔎 Topia WCAG 2.2A Accessible
      💻  Which browsers does Topia currently support?
      📱  Phones and Tablets
      📶  Low Bandwidth Mode
      🧏  Live Caption

      🔎 Topia WCAG 2.2A Accessible

      Topia is committed to accessibility across all of its products and offereings. The Topia application is WCAG 2.2A Accessible. And, the application is fully functional with a screen reader.

      💻  Which browsers does Topia currently support?

      For the best experience, we recommend using:

      • Google Chrome,

      • Microsoft Edge, or

      • Brave 

      We recently added support for Firefox and Safari and both experiences are in beta. We do not support Internet Explorer.  If you would like to be notified when additional browser support is available or request support for a different browser, feel free to email us at support@topia.io with the name of your preferred browser.


      You may need to give Topia webcam and microphone access from the browser. To manage these settings, following these instructions for each browser:

      Google Chrome

      • At the top right, click the menu icon ( ⋮ ) and select Settings

      • Click Security and Privacy 

      • Click Site Settings

      • Ensure camera and microphone access are allowed on Topia.io

      Microsoft Edge

      • At the top right, click the menu icon ( … ) and select Settings

      • Click Cookies and Site Permissions

      • Ensure camera and microphone access are allowed on Topia.io

      Brave

      • At the top right, click the menu icon ( ≡ ) and select Settings

      • At the bottom under Additional settings, click Privacy and security

      • Click Site and Shield Settings

      • Ensure camera and microphone access are allowed on Topia.io 

      📱 Phones and Tablets

      Can I access Topia from my mobile device?

      • We have a limited-functionality, audio-only mobile experience that is currently in beta. For the best experience, we recommend using a desktop or laptop device.

      • If you're on an Apple device, we recommend using the Safari browser. On Android devices, we recommend using the Chrome browser.

      Note: World owners and admins have the ability to disable the mobile experience for their world. Learn more here.

      Can I access Topia from my iPad or tablet?

      • Topia is available on tablet devices. There may be some limitation of functionality depending on the size of the tablet. For the best experience on Android tablets please use "desktop mode" in Chrome. Note: embeddable content may be limited on iPads.

      📶  Low Bandwidth Mode

      If you have a slow internet connection or are using an older device and experience a delay or lag in Topia, try using Low Bandwidth Mode. In this mode you will only connect audio-only (not video).

      In the Video Settings drawer, you'll find a toggle that lets you connect only to audio streams (no video). This is an experience that comes in handy if you're on an older device, or having challenges connecting to other users' video streams!

       

      🧏  Live Caption

      Use the browser Live Caption capabilities (available with Google Chrome):

      • On your computer, open Chrome

      • At the top right, click the menu icon ( ⋮ ) and select Settings

      • At the bottom of the Settings page, click Advanced and then Accessibility Captions

      • Turn on Live Caption