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💻 Topia Accessibility: Browser & Device Support

Topia is WCAG Accessible. Learn which browsers and devices are best for Topia.

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Recommended Browsers

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Browser Permissions

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Tablets and Mobile Devices

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Slow Internet Speed

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Live Captions

 

 

Topia WCAG 2.2A Accessible

Topia is committed to accessibility across all of our products and offerings. The Topia application is WCAG 2.2A Accessible. The application is also fully functional with a screen reader.

 

 

Supported Browsers

For the best experience, we recommend using:

  • Google Chrome
  • Microsoft Edge
  • Brave

 

We recently added support for Firefox and Safari and both experiences are in beta. We do not support Internet Explorer.  If you would like to be notified when additional browser support is available or request support for a different browser, feel free to email us at support@topia.io with the name of your preferred browser.

 

Browser Camera and Microphone Permissions

You may need to give Topia webcam and microphone access from the browser. To manage these settings, following these instructions for each browser:

 

Google Chrome
  1. At the top right of the browser, click the menu ellipsis icon and select Settings
  2. Click Security and Privacy
  3. Click Site Settings
  4. Ensure camera and microphone access are allowed on Topia.io

 

Microsoft Edge
  1. At the top right, click the menu … icon and select Settings 
  2. Click Cookies and Site Permissions
  3. Ensure camera and microphone access are allowed on Topia.io

 

Brave
  1. At the top right, click the menu â˜° icon and select Settings
  2. At the bottom under Additional settings, click Privacy and security
  3. Click Site and Shield Settings
  4. Ensure camera and microphone access are allowed on Topia.io 

 

Phones and Tablets

Can I access Topia from my mobile device?

We have a limited-functionality, audio-only mobile experience that is currently in beta. For the best experience, we recommend using a desktop or laptop device.

If you're on an Apple device, we recommend using the Safari browser. On Android devices, we recommend using the Chrome browser.

Note: World owners and admins have the ability to disable the mobile experience for their world. Learn more here.

 

Can I access Topia from my iPad or tablet?

Topia is available on tablet devices. There may be some limitation of functionality depending on the size of the tablet. For the best experience on Android tablets please use "desktop mode" in Chrome. 

Note: embeddable content may be limited on iPads.

 

 

Low Bandwidth Mode

If you have a slow internet connection or are using an older device and experience a delay or lag in Topia, try using Low Bandwidth Mode. In this mode you will only connect audio-only (not video). This mode is useful if you're on an older device, or having challenges connecting to other users' video streams.

  1. In the left sidebar, click on the Video Settings videoSettings icon
  2. Under Mode, click the Low Bandwidth option

 

 

Live Caption

If you are using the Google Chrome browser, you can utilize the browser's Live Caption feature to add subtitles to your experience.
  1. On your computer, open Chrome
  2. At the top right, click the menu ellipsis icon and select Settings
  3. At the bottom of the Settings page, click Advanced and then Accessibility Captions
  4. Turn on Live Caption